Privacy Policy

1. Introduction

Welcome to NearbyPro. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with local service professionals across India.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (phone number, email address)
• Location information (city, area, postal code)
• Service preferences and booking history
• Profile information for service providers
• Payment information (processed securely through third-party providers)
• Communications and reviews

2.2 Automatically Collected Information

• Device information and identifiers
• IP address and browser type
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Connecting customers with local service providers
• Processing bookings and facilitating communications
• Sending service updates and notifications
• Improving our platform and user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations
• Marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Your contact information is shared with professionals you choose to connect with
• Payment Processors: For secure payment processing
• Analytics Partners: To understand platform usage and improve services
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing communications
• Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or your personal data, please contact us through our contact page.