Terms of Service

1. Acceptance of Terms

By accessing or using NearbyPro ("Platform", "Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. These terms apply to all users, including customers seeking services and professionals offering services.

2. Description of Service

NearbyPro is a platform that connects customers with local service professionals across India. We provide a marketplace for professionals including plumbers, electricians, carpenters, tutors, and other service providers to showcase their services and connect with potential customers.

Important: NearbyPro acts as an intermediary platform. We do not directly provide services, employ service providers, or guarantee the quality of services rendered.

3. User Accounts and Registration

3.1 Account Creation

To use certain features, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

3.2 Eligibility

You must be at least 18 years old to use our platform. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these terms.

4. Service Provider Terms

4.1 Profile and Listing Requirements

Service providers must:

• Provide accurate information about services, qualifications, and pricing
• Maintain current and valid licenses/certifications required by law
• Upload genuine photos and documentation
• Respond promptly to customer inquiries
• Deliver services professionally and as described

4.2 Subscription and Fees

Service providers may be required to pay subscription fees or commissions for platform access and lead generation. Payment terms, refund policies, and pricing are outlined separately and may be updated with notice.

4.3 Independent Contractor Status

Service providers are independent contractors, not employees, agents, or partners of NearbyPro. You are solely responsible for taxes, insurance, licenses, and compliance with applicable laws.

5. Customer Terms

5.1 Using the Platform

Customers may:

• Browse service provider profiles
• Contact professionals through provided contact methods
• Leave reviews based on genuine experiences

5.2 Direct Transactions

All service agreements, pricing negotiations, and payments are conducted directly between customers and service providers. NearbyPro is not a party to these transactions and bears no liability for disputes, quality issues, or payment matters.

6. Prohibited Conduct

You agree not to:

• Provide false, misleading, or fraudulent information
• Impersonate another person or entity
• Engage in harassment, abuse, or discriminatory behavior
• Post spam, malicious code, or unauthorized advertisements
• Attempt to circumvent platform fees or payment systems
• Scrape, copy, or misuse platform content or data
• Violate any applicable laws or regulations

7. Reviews and Content

Users may post reviews, ratings, and other content. By submitting content, you grant NearbyPro a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content. You represent that your content:

• Is truthful and based on genuine experiences
• Does not violate any third-party rights
• Complies with our content guidelines

We reserve the right to remove content that violates these terms or is otherwise inappropriate.

8. Intellectual Property

All content, features, and functionality of NearbyPro, including but not limited to text, graphics, logos, and software, are owned by NearbyPro and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Disclaimers and Limitations of Liability

9.1 Platform Provided "As Is"

NearbyPro is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure operation.

9.2 No Guarantee of Service Quality

We do not verify all information provided by service providers or guarantee the quality, safety, or legality of services. Users engage with professionals at their own risk.

9.3 Limitation of Liability

To the fullest extent permitted by law, NearbyPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the platform or services obtained through it.

10. Indemnification

You agree to indemnify and hold harmless NearbyPro, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the platform, violation of these terms, or infringement of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your account and access to the platform at any time, with or without cause or notice, for violations of these terms or other reasons. Upon termination, your right to use the platform ceases immediately.

12. Dispute Resolution and Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of courts in [Your City], India.

13. Changes to Terms

We may modify these terms at any time by posting updated terms on the platform. Continued use after changes constitutes acceptance of the modified terms. Material changes will be communicated through the platform or via email.

14. Contact Information

For questions or concerns about these Terms of Service, please contact us through our contact page.